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EducationAutomation

EduPath

Education provider, Romania

Key outcomeOnboarding: 3d → 30min
30min
Full onboarding (was 3 days)
200+
Students onboarded monthly
91%
Reduction in onboarding support tickets
The challenge

What needed
solving

A Romanian online education provider was taking an average of 3 business days to fully onboard a new student after enrolment payment — creating the Moodle account, assigning course modules, sending the welcome pack, generating the study schedule, and confirming payment. With 200+ monthly enrolments and a lean admin team, delays were common, negative first-day experiences were generating support tickets, and some students were requesting refunds before their access had even been activated.

The solution

What we built

We built an enrolment-triggered automation that fires immediately on confirmed payment. The Moodle account is created and the correct course modules assigned within 60 seconds. A personalised welcome email containing login credentials, the study schedule PDF, and a getting-started video link is sent automatically. A Slack notification goes to the student's assigned academic support contact. If any step fails, the admin team is alerted via Slack with a one-click manual override option.

Tech stack
Moodle APIn8nResendStripe WebhooksPostgreSQLSlack API
Category
EducationAutomation
Results

The numbers

Concrete, measurable outcomes delivered in production.

30min
Full onboarding (was 3 days)
200+
Students onboarded monthly
91%
Reduction in onboarding support tickets
How we work

From brief to production

01

Discovery & scoping

We map the problem, understand the existing stack, and write a fixed-price proposal. No surprises.

1–3 DAYS
02

Build & weekly demos

You see working software every week. Feedback is incorporated immediately — not at the end.

2–6 WEEKS
03

Testing & QA

Every integration is stress-tested before go-live. Edge cases handled, fallbacks in place.

3–5 DAYS
04

Go live & handover

Full documentation, team training, monitoring setup, and 30-day post-launch support.

1 WEEK

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