AI & Automation

Your business runs 24/7.
Your team
shouldn't have to.

We design and build AI-powered automation systems that handle repetitive work — so your team can focus on what moves the business forward.

Live automation — lead capture
New lead via web formTrigger
AI qualifies & scores leadRunning
Route to best-fit agentQueued
WhatsApp + email sentQueued
CRM updated automaticallyQueued
Avg. response time
Under 90 seconds — without a human touching anything
3.2 hrs
lost per employee daily to manual tasks
68%
of repetitive tasks can be fully automated
6–8×
average ROI on automation investment
90 sec
avg lead response with our systems
The problem

Every business leaks time.
Most don't know where.

Leads fall through cracks. Staff copy-paste data. Reports take hours. Response times cost you clients. We fix all of it — in weeks, not months.

Without automation
+ With Tergo
Leads fall through cracks while team is in meetings
Staff copy-pasting data between disconnected systems
Reports built manually — hours wasted every week
Slow response times — clients go to a faster competitor
Errors from human data entry, impossible to trace
What we build
01
Lead capture & follow-up
Automatically qualify, route, and follow up with every inbound lead — from web forms, WhatsApp, email, or portals. No lead goes cold.
CRM syncWhatsApp APIAI scoring
02
Document & data processing
Extract data from PDFs, contracts, spreadsheets. Validate, transform, and push to any system — zero manual entry, zero errors.
OCRAI extractionAPI push
03
Reporting & dashboards
KPI reports that build and distribute themselves. Live dashboards pulling from your actual systems — not a spreadsheet updated on Fridays.
ScheduledReal-timeEmail/Slack
04
AI agents & chatbots
Custom AI assistants trained on your data. Handle client FAQs, booking flows, and lead qualification — in any language, 24/7.
GPT-4oMultilingualWeb/WhatsApp
05
Workflow & approval flows
Replace email chains with structured automated flows. Contracts, onboarding, invoice approvals — every step tracked.
Multi-stepNotificationsAudit trail
06
System integrations
Make your existing tools talk to each other. CRM → accounting → ERP → email — all synced in real time.
REST APIsWebhooksCustom + no-code
How we work

From first call to live system — in weeks, not months

Fixed-price proposals. Staging before production. 30-day post-launch support included on every project.

How we work — click to explore
01
Automation audit
02
Design & scoping
03
Build & test
04
Launch & handover

Automation audit

We map your current workflows, find where time is lost, and quantify the impact. Free for qualified leads — no commitment required.

1–2 days
Real examples — what automation looks like in practice
01
Dubai brokerage

Lead comes in from Bayut at 11pm. WhatsApp sent in 47 seconds. AI scores as high-intent. Agent briefed at 8am with full lead context. Viewing booked before the agent has their morning coffee.

02
Travel operator

Client submits holiday enquiry. AI generates a personalised 7-day itinerary in 4 minutes. Supplier availability checked automatically. Quote sent. Follow-up sequence starts. Client books.

03
Professional services firm

Invoice generated automatically when a project milestone is marked complete. Sent to client. Reminder scheduled for day 7 and day 14. Payment recorded. Accountant notified.

04
E-commerce

Order placed. Warehouse notified. Shipping label generated. Customer SMS sent. Review request scheduled for day 5 post-delivery. All without a human.

Tools we use

The right tool for the job — not the most expensive one

We choose tools based on your requirements, budget, and maintenance burden. Self-hosted where it saves you money. SaaS where speed matters. Custom code where nothing else fits.

Tools we use — click to explore
Workflow automation

n8n (self-hosted, no per-task pricing), Make (visual, powerful), Zapier (quick wins), custom Node.js/Python pipelines for complex logic that no-code tools can't handle.

Not sure where to start?

Book a free 30-minute automation audit. We'll map one of your workflows live and show you what's possible.

→ Book on Calendly→ hello@tergomedia.comDubai · Bucharest · Milano · Response within 24h