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AutomationCRM

HayGuard CRM

Professional services, Milan

Key outcomeOnboarding time cut 70%
2min
Full onboarding start time
70%
Ops time saved per client
0
Manual steps required
The challenge

What needed
solving

A Milan-based professional services firm was losing an average of two full working days per new client onboarding. Once a deal was marked Won in HubSpot, an ops team member manually triggered welcome emails, created Notion workspaces, sent document request forms, and scheduled kick-off calls. With 15–20 new clients per month, the process was consuming a full-time equivalent of ops capacity — and client experience varied depending on who was handling the task.

The solution

What we built

We built a trigger-based automation that fires the moment a deal is marked Won in HubSpot. Within 2 minutes: a branded welcome email is sent to the client, a pre-populated Notion workspace is created from template, a DocuSign contract envelope is dispatched, and a Google Calendar kick-off invite is created and shared. A Slack notification with the full client brief is posted to the account manager's channel. The entire sequence requires zero manual input.

Tech stack
HubSpotn8nNotion APIDocuSignGoogle Calendar APISlack API
Category
AutomationCRM
Results

The numbers

Concrete, measurable outcomes delivered in production.

2min
Full onboarding start time
70%
Ops time saved per client
0
Manual steps required
How we work

From brief to production

01

Discovery & scoping

We map the problem, understand the existing stack, and write a fixed-price proposal. No surprises.

1–3 DAYS
02

Build & weekly demos

You see working software every week. Feedback is incorporated immediately — not at the end.

2–6 WEEKS
03

Testing & QA

Every integration is stress-tested before go-live. Edge cases handled, fallbacks in place.

3–5 DAYS
04

Go live & handover

Full documentation, team training, monitoring setup, and 30-day post-launch support.

1 WEEK

Build something similar?

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