HomeServicesSectorsPortfolioAboutContactBook a free call →
← All projects
TravelAutomation

LuxStay Dubai

Short-term rentals, Dubai

Key outcomeSync errors → zero
0
Double-bookings since launch
4.92★
Average review rating
24
Units fully automated
The challenge

What needed
solving

A short-term rental operator managing 24 luxury units in Dubai was experiencing frequent double-bookings due to calendar sync failures between Airbnb, Booking.com, and their direct booking website. Guest communication was inconsistent — late check-in instructions, missed cleaning team notifications, and delayed review requests were costing them in ratings and repeat bookings. Each calendar update required a manual refresh across three platforms.

The solution

What we built

We built a centralised availability hub that maintains a single source of truth for all 24 units. Any booking or block from any channel triggers an instant sync across all other channels via their respective APIs. An automated guest communication sequence fires at booking confirmation, 48 hours before check-in, day-of arrival, and post-checkout — personalised per unit. Cleaning team notifications and review request emails are also automated on checkout trigger.

Tech stack
Airbnb APIBooking.com APIn8nPostgreSQLResendTwilio
Category
TravelAutomation
Results

The numbers

Concrete, measurable outcomes delivered in production.

0
Double-bookings since launch
4.92★
Average review rating
24
Units fully automated
How we work

From brief to production

01

Discovery & scoping

We map the problem, understand the existing stack, and write a fixed-price proposal. No surprises.

1–3 DAYS
02

Build & weekly demos

You see working software every week. Feedback is incorporated immediately — not at the end.

2–6 WEEKS
03

Testing & QA

Every integration is stress-tested before go-live. Edge cases handled, fallbacks in place.

3–5 DAYS
04

Go live & handover

Full documentation, team training, monitoring setup, and 30-day post-launch support.

1 WEEK

Build something similar?

Book a free 30-minute call. We'll assess your situation and tell you exactly what we'd build — and what it would cost.

Layla
Online — typically replies in seconds
Hi! I'm Layla, Tergo's AI assistant. How can I help you today?
07:36 PM