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Zapier
Finance

Invoice Payment Reminder

Automated overdue invoice reminders with escalating urgency — recover cash faster.

Key result-42%
-42%
DSO reduction
3 tiers
Automated escalation
+33%
On-time payments
The problem

What needed
solving

Finance teams were manually tracking overdue invoices and sending chase emails one by one, often forgetting or sending inconsistent messages. Cash collection cycles were 45+ days.

How it works

The automation steps

Trigger

Invoice marked overdue in Xero or QuickBooks

Process

Days overdue checked; escalation tier selected; contact details fetched

Output

Tiered reminder emails: friendly at 3d, formal at 7d, escalation at 14d

Notify

Finance manager alerted at 14d+ overdue; 30d flagged for collections review

ZapierXeroGmailSlackGoogle Sheets
Automation architecture

How the workflow runs

Each step fires automatically. Click "Simulate run" to see the sequence.

trigger
Xero
Invoice overdue
process
Zapier
Tier selection
output
Gmail
Reminder sent
output
Slack
14d+ alerted
result
-42%
DSO reduction

Click "Simulate run" to see the automation sequence step by step.

Results

The numbers

Concrete, measurable outcomes delivered in production.

-42%
DSO reduction
3 tiers
Automated escalation
+33%
On-time payments
How we work

From brief to production

01

Discovery & scoping

We map the problem, understand the existing stack, and write a fixed-price proposal. No surprises.

1–3 DAYS
02

Build & weekly demos

You see working software every week. Feedback is incorporated immediately — not at the end.

2–4 WEEKS
03

Testing & QA

Every integration is stress-tested before go-live. Edge cases handled, fallbacks in place.

3–5 DAYS
04

Go live & handover

Full documentation, team training, monitoring setup, and 30-day post-launch support.

1 WEEK
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