Guest Review Response AI
AI-generated review responses for every platform — personalised, on-brand, and instant.
What needed
solving
Hotel and short-term rental managers were spending 30–60 minutes daily responding to Google, TripAdvisor, and Booking.com reviews. Negative reviews were going unanswered for days.
The automation steps
New review detected on Google, TripAdvisor, Booking.com, or Airbnb
AI analyses sentiment, extracts key points, generates personalised response
Draft response posted or sent for one-click approval within 2 hours
Negative reviews escalated to manager; sentiment trends reported weekly
How the workflow runs
Each step fires automatically. Click "Simulate run" to see the sequence.
Click "Simulate run" to see the automation sequence step by step.
The numbers
Concrete, measurable outcomes delivered in production.
From brief to production
Discovery & scoping
We map the problem, understand the existing stack, and write a fixed-price proposal. No surprises.
1–3 DAYSBuild & weekly demos
You see working software every week. Feedback is incorporated immediately — not at the end.
2–4 WEEKSTesting & QA
Every integration is stress-tested before go-live. Edge cases handled, fallbacks in place.
3–5 DAYSGo live & handover
Full documentation, team training, monitoring setup, and 30-day post-launch support.
1 WEEKYou might also need
Build this for my business
Book a free 30-minute call. We'll scope your automation and tell you exactly what it would cost.