Shipment Tracking Alerts
Proactive shipment status updates across all carriers — customers always know where their order is.
What needed
solving
Logistics teams were fielding hundreds of "where is my order" calls daily. Customers had no visibility after dispatch, and staff were manually checking carrier portals one by one.
The automation steps
Shipment status change detected via carrier API polling
Status normalised across carriers; delay risk scored; customer preference checked
Proactive update sent via preferred channel (email/SMS/WhatsApp)
Delayed shipments escalated to ops; daily exception report generated
How the workflow runs
Each step fires automatically. Click "Simulate run" to see the sequence.
Click "Simulate run" to see the automation sequence step by step.
The numbers
Concrete, measurable outcomes delivered in production.
From brief to production
Discovery & scoping
We map the problem, understand the existing stack, and write a fixed-price proposal. No surprises.
1–3 DAYSBuild & weekly demos
You see working software every week. Feedback is incorporated immediately — not at the end.
2–4 WEEKSTesting & QA
Every integration is stress-tested before go-live. Edge cases handled, fallbacks in place.
3–5 DAYSGo live & handover
Full documentation, team training, monitoring setup, and 30-day post-launch support.
1 WEEKYou might also need
Build this for my business
Book a free 30-minute call. We'll scope your automation and tell you exactly what it would cost.