Social Listening & Response
Brand mention monitoring across social platforms with AI-drafted response suggestions.
What needed
solving
Marketing teams were missing brand mentions, competitor activity, and customer complaints posted publicly on Twitter/X, Reddit, and LinkedIn — often discovering them days later.
The automation steps
Brand keyword or competitor mention detected via social monitoring API
Sentiment analysed; urgency scored; competitor mentions filed separately
Response draft generated and sent to marketing team Slack for approval
Weekly sentiment trend report generated; PR crises escalated immediately
How the workflow runs
Each step fires automatically. Click "Simulate run" to see the sequence.
Click "Simulate run" to see the automation sequence step by step.
The numbers
Concrete, measurable outcomes delivered in production.
From brief to production
Discovery & scoping
We map the problem, understand the existing stack, and write a fixed-price proposal. No surprises.
1–3 DAYSBuild & weekly demos
You see working software every week. Feedback is incorporated immediately — not at the end.
2–4 WEEKSTesting & QA
Every integration is stress-tested before go-live. Edge cases handled, fallbacks in place.
3–5 DAYSGo live & handover
Full documentation, team training, monitoring setup, and 30-day post-launch support.
1 WEEKYou might also need
Build this for my business
Book a free 30-minute call. We'll scope your automation and tell you exactly what it would cost.